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When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work
written by Lynne C. Lancaster, David Stillman
Studio : Collins Business
by Collins Business
Release Date : 2003-03-04
Publisher : Collins Business
Released : 2003-03-01
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Number of Items : 1
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List Price : $15.95
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Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA
written by Mike Rother, John Shook
Studio : Lean Enterprise Institute
by Lean Enterprise Institute
Publisher : Lean Enterprise Institute
Released : 1999-06-01
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Number of Items : 1
Avg. Customer Rating:(based on 6 reviews)
List Price : $50.00
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Don't Shoot the Dog!: The New Art of Teaching and Training
written by Karen Pryor
Studio : Bantam
by Bantam
Release Date : 1999-08-03
Publisher : Bantam
Released : 1999-08-03
Availability : Usually ships in 1-2 business days
Number of Items : 1
Avg. Customer Rating:(based on 110 reviews)
List Price : $16.00
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The Big Book of Customer Service Training Games (Big Book Series)
written by Peggy Carlaw, Vasudha K. Deming
Studio : McGraw-Hill
by McGraw-Hill
Publisher : McGraw-Hill
Released : 1998-09-01
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Number of Items : 1
Avg. Customer Rating:(based on 24 reviews)
List Price : $24.95
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Active Training: A Handbook of Techniques, Designs, Case Examples, and Tips (Active Training Series)
written by Mel Silberman, Carol Auerbach
Studio : Pfeiffer
by Pfeiffer
Publisher : Pfeiffer
Released : 2006-04-14
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Number of Items : 1
Avg. Customer Rating: (based on 7 reviews)
List Price : $49.00
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A Practical Guide to Needs Assessment (Essential Knowledge Resource)
written by Kavita Gupta
Studio : Pfeiffer
by Pfeiffer
Publisher : Pfeiffer
Released : 2007-01-16
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Number of Items : 1
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List Price : $50.00
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Planning Programs for Adult Learners: A Practical Guide for Educators, Trainers, and Staff Developers, 2nd Edition
written by Rosemary S. Caffarella
Studio : Jossey-Bass
by Jossey-Bass
Publisher : Jossey-Bass
Released : 2001-11-16
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Number of Items : 1
Avg. Customer Rating: (based on 8 reviews)
List Price : $37.00
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Evaluating Training Programs: The Four Levels (3rd Edition)
written by Donald L Kirkpatrick, James D Kirkpatrick
Studio : Berrett-Koehler Publishers
by Berrett-Koehler Publishers
Publisher : Berrett-Koehler Publishers
Released : 2006-01-01
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Number of Items : 1
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List Price : $42.95
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Effective Training: Systems, Strategies and Practices (3rd Edition)
written by Nick P Blanchard, James Thacker
Studio : Prentice Hall
by Prentice Hall
Publisher : Prentice Hall
Released : 2006-05-22
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Number of Items : 1
Avg. Customer Rating: (based on 2 reviews)
List Price : $108.00
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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases)
written by Robert Bacal
Studio : McGraw-Hill
by McGraw-Hill
Publisher : McGraw-Hill
Released : 2004-12-29
Availability : Usually ships in 1-2 business days
Number of Items : 1
Avg. Customer Rating: (based on 5 reviews)
List Price : $9.95
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