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WinZip 11 Plus
Studio : Corel
by Corel
Brand : Corel
Model : WZ11PLENPC
Platform : Windows Vista, Windows 2000, Windows XP
Release Date : 2007-11-25
Publisher : Corel
Availability : Usually ships in 1-2 business days
EAN : 0735163119305
UPC : 735163119305
Avg. Customer Rating: (based on 1 review)
List Price : $49.99
Our Price : $46.95
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Software for maximizing disk space and minimizing email transmission time
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Best Compression chooses compression method based on file type
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Improved compression for audio files; extract from .BZ2 and .RAR files
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View and rotate full-size compressed images directly from zip file
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Burn zip files directly to CD or DVD; includes WinZip E-Mail Companion
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Product Description |
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Corel WinZip 11Plus (Standard with E-Mail Companion) WinZip E-mail Companion is an easy-to-use, time saving tool that reduces the size of outgoing e-mail attachments and provides password-based AES encryption to protect confidential information in those attachments. |
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Extremely Poor Customer Service |
I purchased this product and went about registering the WINZIP portion. That went fine. When I attempted to register the e-mail companion, I was unable to get the registration to work. Note that if you do not register the product, it will only work for a certain number of days.
I contacted Customer Support, and I was told the registration number I was attempting to use was for the WINZIP product. Folks, I can read. I have two different CD envelopes for two different products; they clearly have two different registration codes. The envelopes clearly state which registration code is which.
After submitting quite a bit of evidence that I had indeed purchased the product, Corel still wants me to take the time and hassle to return the product.
I do not think I should have to go to that trouble since I have proven I have purchased the product; all they need to do is give me a code to register the product and I can be on my way.
They refuse to budge on this, and I have ended up paying full price and only getting half of what I paid for. I think it is THEIR responsibility to step up and make this easier for me.
Also, why should AMAZON be saddled with a return for Corel's screw-up? Do the easy thing Corel and THINK about the right thing to do in terms of customer service. |
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