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Business & Investing |
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Success Essentials - Listen to this special collection of 20 business cassettes and learn the skills that helped the nation's most successful people in business get ahead
Studio : American Management Association
by American Management Association
Publisher : American Management Association
Released : 1993-12-29
Availability : This Item is currently Not Available
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Product Description |
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Includes 20 Audio Cassettes, Quiz and a carrying case.
Listen to this special collection of business cassettes and learn the skills that helped the nation's most successful people in business get ahead..."success essentials" to help you accelerate your rise to the top.
1. How to Control Employee Absenteeism
2. How to Handle Anger (Without Losing Your Cool)
3. Resolving Conflicts, Clashes and Flare-Ups
4. Communicate for Productivity
5. Counseling Employees on Personal, Sensitive, and Emotional Issues
6. The Secrets of Effective Delegation
7. How to Handle the Difficult People in Your Life
8. How to Discipline Employees and Get the Results You Want
9. Cultural Diversity
10. How to Reach Any Goal
11. Front-line Interviewing/The Firing Session
12. How to Get the Results You Want in Meetings
13. Motivating Yourself and Others
14. Negoatiating Skills for Everyone
15. Managing Problem Employees
16. How to Boost Productivity Now !
17. Total Quality Management
18. How to Conduct Employee Performance Reviews
19. Solving Customer Complaints and Problems
20. Getting Results Through Teamwork |
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